Optimising Insomnia’s High-Speed and Secure Connectivity to Improve Customer & Employee Experience

Written by DigitalWell Marketing | May 18, 2022 10:53:11 AM

Following extensive site assessments, DigitalWell designed a bespoke solution which has almost entirely eradicated connectivity issues for Insomnia, with any remaining issues easily mitigated.

The system can withstand any fixed-line interruptions and provides automated backup in case of an outage or failure, meaning minimal downtime for the business.

The connectivity solution delivered by DigitalWell guarantees Insomnia provides a secure, stable and high-quality connection to their 76 coffee shops, more than 500 employees and customers across Ireland and Great Britain.

DigitalWell also installed Digital Subscriber Lines (DSL) and new routers in each location to ensure the fastest available broadband connection and better employee access to Insomnia’s cloud-based services including till systems, card payments, loyalty platforms and head office resources. High-speed mobile connectivity has also been rolled out across all stores ensuring risks of downtime are significantly reduced.