DigitalWell, Ireland’s fastest-growing communications and IT company, today announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC and contact centre systems to business customers. The deal is part-funded by an investment from Duke Royalty.
This is the third acquisition made by DigitalWell this year and brings the company’s total number of employees to 135, and customers to 3,500. DigitalWell forecasts that its revenues will grow to €17 million in 2020.
Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, unified communications and connectivity solutions, direct and through channel partners. Intellicom’s 20 strong teams help businesses to cut telecom costs, improve staff and customer communications, and drive efficiency, productivity and better customer responsiveness. Intellicom has had particular success in industries including customer service, telecommunications, retail, government, finance and health.
Intellicom will continue to operate as a standalone entity, working with DigitalWell to provide a wider range of telecoms services for all 3,500 customers supported by DigitalWell. Following the acquisition, DigitalWell can leverage Intellicom skills and products to offer its customers a fully scalable Cloud UC and contact centre solution which can be used by small and large enterprises alike. Small and medium-sized companies will be able to access Intellicom’s advanced Cloud UC and contact centre technologies which are traditionally only affordable for the largest enterprises.
Customers of Intellicom – such as 11890, Capita, Iconic Offices and Merrion Vaults group – will be able to satisfy all their IT and communications needs from a single provider offering cloud, telephony, unified communications, connectivity and proactive IT and cybersecurity.