Success Stories

“With DigitalWell’s solution, connectivity issues are becoming a thing of the past. Customers can now enjoy an improved experience in our stores, with fast, seamless payments and reliable Wi-Fi, while staff also benefit from improved access to the company’s cloud resources.”

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“We wanted the system to be able to manage calls, have queues and offer all the functionality you’d expect from a modern contact centre solution. That’s exactly what we got.”

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“The new SMS system is much easier to use and manage. It gives us peace of mind that a full history of all our communications can be accessed at any time. This is a critical layer of communication that keeps us all informed and closer.”

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“The level of security that Genesys PureCloud provides means that we can not only provide an efficient service, but a safe and secure one too.”

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“DigitalWell’s cloud contact centre has transformed the way we interact with our clients and has futureproofed our customer service, delivering an integrated call centre which enables us to meet the individual needs of our customers.”

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“Our ambition is to be a healthcare provider who utilises the smartest IT infrastructure for the benefit of our patients. DigitalWell’s private cloud and WAN package will enable us to achieve this and, importantly, ensures patient confidentiality at all times.”

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Our Services

Cloud & Data Management

Utilise off-site solutions to keep your business and its data safe and secure with our private cloud solution, and ensure business continuity with BUaaS and DRaaS.

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Connectivity

Maintain bespoke, flexible and resilient connectivity for your business with critical solutions including dedicated internet access and SD-WAN.

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Voice Network

Ensure your voice network reflects your business with the best numbering plan and reliable ISDN and SIP trunks.

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Unified Comms

Smoother communication is our mission for all. Your teams and customers can speak and effortlessly collaborate with smart, robust and reliable PBX systems and Microsoft Teams.

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Contact Centre

Raise the contact centre standard for agents and customers with integral elements including gamification, a strong omnichannel CX experience, and predictive engagement.

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Managed IT

A tailored, one-stop shop package for all your business’ ongoing IT needs helping to facilitate productivity and cost management.

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Security

Stay compliant and maintain cybersecurity best practice with flexible solutions such as managed firewalls and UTM, endpoint protection and identity management.

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About Us

We are a market leading provider of enterprise communications, consultancy and technology transformation services.

We empower our clients and their teams to embrace the power of digital to unlock best-in-class customer and employee experiences, driving growth.

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Work with Us

Work with Us

Join our ambitious team who are passionate about what we deliver for our customers. We value expertise, experience, imagination, and collaboration. If you value this too, work with us.