Contact

Please fill out the form and one of our expert members of staff will get back to you. If you prefer, you can reach us directly by email or phone.

info@digitalwell.com

support@digitalwell.com

Ireland: +353 1 224 2000

United Kingdom: +44 203 481 1330

USA: +1 929 269 0400

Other enquiries

Support

PR & Media

Careers

For all non-critical incidents, please contact us at:

support@digitalwell.com

Outline the exact issue you are experiencing and give full contact detail. You ticket will be logged and assigned to the appropriate engineer who will contact you in due course.

Our support desk email logging service is monitored Monday-Friday from 9am to 5.30pm.

If your incident is critical and effecting your entire organisation, then you should contact us by phone on 01 224 2000.

Out of Hours Service: If you hold a valid out of hours support contract and have a critical service effecting issue out of hours and please call our support desk on +353 1 224 2000 or +353 1 263 0958.

For media enquiries about DigitalWell, please contact us at:

marketing@digitalwell.com

Our email is monitored seven days a week. One of our team members will be back to you as soon as possible.

careers@digitalwell.com

If you are interested in a role or would like to know more about one of our opening opportunities, get in touch

Dublin - Head Office

Two Haddington Buildings
Haddington Road
Dublin 4
D04 HE94
Ireland

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London

107 Cheapside
London
EC2V 6DN
United Kingdom

GoogleMaps

Cork

Unit 2
Airport East Business Park
Kinsale Road
Rathmacullig East
Cork
Ireland

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Offaly

Birr Rd
Drumbane
Birr
Co. Offaly
Ireland

GoogleMaps

Limerick

Mary Rosse Centre, Holland Road
National Technological Park
Limerick
V94HRK2
Ireland

GoogleMaps

Work with Us

Join our ambitious team who are passionate about what we deliver for our customers. We value expertise, experience, imagination, and collaboration. If you value this too, work with us.

Success Stories

“With DigitalWell’s solution, connectivity issues are becoming a thing of the past. Customers can now enjoy an improved experience in our stores, with fast, seamless payments and reliable Wi-Fi, while staff also benefit from improved access to the company’s cloud resources.”

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“We wanted the system to be able to manage calls, have queues and offer all the functionality you’d expect from a modern contact centre solution. That’s exactly what we got.”

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“The new SMS system is much easier to use and manage. It gives us peace of mind that a full history of all our communications can be accessed at any time. This is a critical layer of communication that keeps us all informed and closer.”

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“The level of security that Genesys PureCloud provides means that we can not only provide an efficient service, but a safe and secure one too.”

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“DigitalWell’s cloud contact centre has transformed the way we interact with our clients and has futureproofed our customer service, delivering an integrated call centre which enables us to meet the individual needs of our customers.”

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“Our ambition is to be a healthcare provider who utilises the smartest IT infrastructure for the benefit of our patients. DigitalWell’s private cloud and WAN package will enable us to achieve this and, importantly, ensures patient confidentiality at all times.”

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