DigitalWell Connects Insomnia’s 76 locations Across Ireland and the UK

DigitalWell, Europe’s leading dedicated business communications and managed IT solutions provider, today announces that it has delivered robust connectivity to Insomnia, Ireland’s leading independent coffee shop chain and the 15th largest in Europe. Insomnia have invested almost a quarter of a million euros to ensure connectivity to their 76 coffee shops, more than 500 employees and customers across Ireland and Great Britain.

Following extensive site assessments, DigitalWell designed a bespoke solution which has almost entirely eradicated connectivity issues for Insomnia, with any remaining issues easily mitigated. The system can withstand any fixed-line interruptions and provides automated backup in case of an outage or failure, meaning minimal downtime for the business.

The solution has improved customer experience in-store with high-speed WiFi for customers and more reliable card payments and loyalty transactions. The next phase of the project will see the introduction of more connected services to Insomnia, including telemetry and digital displays.

DigitalWell installed Digital Subscriber Lines (DSL) and new routers in each location to ensure the fastest available broadband connection and better employee access to Insomnia’s cloud-based services including till systems, card payments, loyalty platforms and head office resources. High-speed mobile connectivity has also been rolled out across all stores ensuring risks of downtime are significantly reduced.

Find out more about DigitalWell’s Connectivity solution. If you would like to talk to one of our experts about how we can help your business to improve its connectivity, contact us today to arrange a site survey.