DigitalWell Acquires Strencom

Dublin, 19th May 2021

DigitalWell, Ireland’s largest dedicated business communications provider, has acquired Irish secure connectivity and cloud solutions specialist, Strencom. The enlarged company forecasts revenue of €38m this year. This acquisition completes DigitalWell’s managed secure connectivity and cloud services portfolio and makes it Ireland’s largest business communications company and the leading one-stop communications and managed IT services provider.

Strencom’s highly-skilled 30 employees across connectivity, cloud, sales, and operations will bring the total headcount at DigitalWell to 180. Strencom will continue to trade as a standalone brand in the interim.

Dublin and Cork-based Strencom is a leading provider of managed secure connectivity and cloud services, solving business-disrupting network and security problems for customers.

This is the latest deal in DigitalWell’s ‘buy-and-build’ strategy, which saw it acquire contact centre specialist Capstone Intelligent Solutions last month, with further acquisitions to follow this year across Ireland, the UK and Europe.

This deal will enhance DigitalWell’s product suite with the addition of Strencom’s secure data connectivity, cloud infrastructure and managed hosting solutions. The company can also leverage Strencom’s nationwide network.

DigitalWell will cross-sell to both customer bases following the acquisition. Its customers can access Strencom’s secure managed connectivity and cloud services such as online backup and storage-as-a-service, and Strencom customers can benefit from the addition of voice solutions with DigitalWell’s end-to-end communications, telephony, and managed IT services.

Strencom’s loyal customer base includes Europcar, Fujifilm, DPS, Alliance Medical, and Insomnia Coffee, with more clients across retail and financial services.

Already a leader in unified communications (UC), DigitalWell’s services will now cover the entire enterprise market. Strencom’s UK-based customers will also increase DigitalWell’s UC capabilities in the UK market, with two points of presence there.

DigitalWell plans to leverage Strencom’s infrastructure to grow its channel relationships, and build on its partnerships with Cisco, Fortinet and Palo Alto. Strencom’s platform is also the only VMware cloud-certified platform in Ireland.

“We are delighted to announce the addition of Strencom to the DigitalWell portfolio as part of our wider acquisition strategy for growth. Strencom’s secure managed connectivity and cloud solutions expertise rounds out our offering for Irish enterprises.”

“Strencom’s secure data connectivity, cloud infrastructure and managed hosting are new services for the group, and when layered with DigitalWell’s specialist voice solutions, creates a one-stop provider for business customers. It drives our secure connectivity proposition and offers a natural migration path to the secure cloud. This is especially important with the acceleration of the digital workplace, and in securing the hybrid workforce of the future.”

“Strencom’s talented team and long-standing client base mirrors DigitalWell’s customer service ethos, and its positive feedback with a score of 76% on Net Promotor further underlines its commitment to customers.”

“As a company headquartered in Ireland, Strencom is fully in control of all customer information with world-class data centre facilities in Dublin and Cork. This base in Cork also bolsters our regional presence and builds on our existing locations in Cork and Kildare. We are also delighted to add to our customer base in the UK with Strencom’s business there too.”

Ross Murray, CEO, DigitalWell

“The acquisition by DigitalWell allows us to achieve our ambitions for growth within the Irish market and we are delighted with the joining of these two great brands.”

“In addition, this is a great fit for Strencom staff and customers, as it provides more opportunities for the business as well as offering a greater depth of solutions with the added portfolio of unified communications and IT services that DigitalWell brings. In DigitalWell, I see a shared purpose with Strencom as well as similar core values, and after 20 years of building Strencom from the ground up, it was important that any acquirer would be right for both staff and customers, and I think we have achieved that with DigitalWell.”

“I look forward with renewed excitement and vigour to Strencom’s next chapter. DigitalWell is now unique in the market, being Ireland’s largest dedicated business communications provider.”

Tim Murphy, CEO, Strencom