News & Resources

Keep up with DigitalWell’s latest insights, events, updates and media coverage from around the world.

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Client Success

Driving Customer Success to Leading B2B Travel Platform, CarTrawler

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Client Success
Driving Customer Success to Leading B2B Travel Pla...

DigitalWell implemented Genesys Cloud CX and integrated it with EdgeTier artificial intelligence ticket handling.

Client Success

Optimising Insomnia’s High-Speed and Secure Connectivity to Improve Customer & Employee Experience

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Client Success
Optimising Insomnia’s High-Speed and Secure Conn...

DigitalWell’s connectivity solution seamlessly streamlined the customer experience in over 76 locations.

Client Success

Creating a transformative Cloud Contact Centre solution for Ergo

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Client Success
Creating a transformative Cloud Contact Centre sol...

Implemented in just under 4 weeks, the solution enables Ergo agents to securely manage all customer communications.

Client Success

Implementing an Omnichannel Cloud Contact Centre solution to FMI

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Client Success
Implementing an Omnichannel Cloud Contact Centre s...

With an ever-growing contact centre, FMI enrolled DigitalWell to further develop and increase their telephony capabilities.

Client Success

Delivering a Private Cloud and WAN Solution for Alliance Medical

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Client Success
Delivering a Private Cloud and WAN Solution for Al...

DigitalWell delivered a Private Cloud Connectivity solution to cost-effectively connect multiple locations.

Client Success

Deploying a hosted Contact Centre solution to Offaly County Council

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Client Success
Deploying a hosted Contact Centre solution to Offa...

In less than 48 hours, DigitalWell deployed a fully operational contact centre solution with advanced call routing.

Client Success

Delivering a truly Omnichannel Communications solution to Crumlin Home Care Service

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Client Success
Delivering a truly Omnichannel Communications solu...

Crumlin Home Care Service is a Dublin based, community-led organisation that enables older people and families under stress to live safe