Leadership

Ross is the CEO and co-founder of DigitalWell and leads the development of the short and long term strategy of the business.

Ross has demonstrable results in business growth both in the recent acquisitions by Welltel as well as our organic growth, and in his previous venture as owner and director of Taurus Communications for over a decade.

Ross has a vast knowledge of the telecoms and connectivity global landscape and is passionate about keeping Welltel in-line with worldwide standards to ensure customers get the best solutions for their business with the highest quality support and service to back it up.

John Quinn co-founded DigitalWell in 2007.

He has led the sourcing, executing, integrating and financing of the Group and its various acquisitions to date.

Previously, John has served as CEO of JD Champion Ireland, a substantial retail business in Ireland.

As Chief Operations Officer at DigitalWell, Mark McShane is responsible for the global operations of the company.

He brings more than 30 years of in-depth experience, and his wealth of knowledge and leadership have been the driving force in developing and delivering technology-driven business services and solutions, while providing outstanding client service and profitable revenue growth.

Prior to joining DigitalWell in 2017, Mark was the MD of ATS, a provider of technology-driven communication services.

Mark led ATS’ efforts to deliver best-in-class unified communications services to thousands of clients.

Mark qualified as a Chartered Accountant having completed a degree in Business Studies at Trinity College Dublin.

Denise Hayes is our Chief People Officer and has responsibility for the people strategy at DigitalWell.

This includes developing and delivering our company culture and values, leadership & talent development, attracting & retaining talent, as well as focusing on our organisation design and core people processes.

Prior to joining DigitalWell in September 2021, Denise was Global HR Manager at Glanbia Group and held roles which encompassed: setting up Glanbia’s IT support services centres in the US and other global satellite office locations; she also seconded for a year to a global IT project change programmes for HR; and she was the HR Programme lead for a significant merger at the group. Preceding that, she was HR Operations Manager & Business Partner for D&Bs start up site in Sandyford Dublin.

Denise started her career on a HR graduate programme in Dell, Limerick.

As Chief Commercial Officer at DigitalWell Gus has responsibility sales processes, transactions, market analysis and client relationship management.

Gus joined DigitalWell in 2021 as result of the acquisition of Capstone, an international contact centre systems integrator, that he founded and ran as Managing Director.

Nicky is the M&A Director of DigitalWell and is responsible for all M&A activities of the group, including sourcing and executing acquisitions.Before joining DigitalWell in 2019, Nicky was group CFO and Head of Investments at an investment group.

Nicky is a fellow of the Institute of Chartered Accountants Ireland having trained with PwC in Dublin. Nicky advised across a range of services including M&A, disposals, debt advisory, corporate restructurings and equity fundraising.