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DigitalWell is the market leading provider of business communication solutions to today’s evolving workplaces, delivering communication solutions with the best-in-class support and expertise.

We provide solutions for your business that work with your unique needs and infrastructure, offering a full end-to-end service covering everything from design and integration, to delivery and ongoing support.

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Success Stories

“With DigitalWell’s solution, connectivity issues are becoming a thing of the past. Customers can now enjoy an improved experience in our stores, with fast, seamless payments and reliable Wi-Fi, while staff also benefit from improved access to the company’s cloud resources.”

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“We wanted the system to be able to manage calls, have queues and offer all the functionality you’d expect from a modern contact centre solution. That’s exactly what we got.”

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“The new SMS system is much easier to use and manage. It gives us peace of mind that a full history of all our communications can be accessed at any time. This is a critical layer of communication that keeps us all informed and closer.”

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“The level of security that Genesys PureCloud provides means that we can not only provide an efficient service, but a safe and secure one too.”

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“DigitalWell’s cloud contact centre has transformed the way we interact with our clients and has futureproofed our customer service, delivering an integrated call centre which enables us to meet the individual needs of our customers.”

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“Our ambition is to be a healthcare provider who utilises the smartest IT infrastructure for the benefit of our patients. DigitalWell’s private cloud and WAN package will enable us to achieve this and, importantly, ensures patient confidentiality at all times.”

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What makes DigitalWell different

Global Mindset, Local Approach

We understand global trends across enterprise communications and apply local expertise to deliver our client's bespoke needs internationally.

Industry Expertise

Across our MS and PS offerings, we implement a collaborative and strategic service delivery approach for success.

Customer Success

90%+ customer retention rate through our successful proactive frameworks.


We have an impressive IP portfolio with the ability to adapt to new innovations to stay one step ahead.

Our Services

Cloud & Data Management

Utilise off-site solutions to keep your business and its data safe and secure with our private cloud solution, and ensure business continuity with BUaaS and DRaaS.

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Maintain bespoke, flexible and resilient connectivity for your business with critical solutions including dedicated internet access and SD-WAN.

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Voice Network

Ensure your voice network reflects your business with the best numbering plan and reliable ISDN and SIP trunks.

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Unified Comms

Smoother communication is our mission for all. Your teams and customers can speak and effortlessly collaborate with smart, robust and reliable PBX systems and Microsoft Teams.

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Contact Centre

Raise the contact centre standard for agents and customers with integral elements including gamification, a strong omnichannel CX experience, and predictive engagement.

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Managed IT

A tailored, one-stop shop package for all your business’ ongoing IT needs helping to facilitate productivity and cost management.

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Stay compliant and maintain cybersecurity best practice with flexible solutions such as managed firewalls and UTM, endpoint protection and identity management.

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