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DigitalWell implemented Genesys Cloud CX and integrated it with EdgeTier artificial intelligence ticket handling.
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DigitalWell’s connectivity solution seamlessly streamlined the customer experience in over 76 locations.
Implemented in just under 4 weeks, the solution enables Ergo agents to securely manage all customer communications.
With an ever-growing contact centre, FMI enrolled DigitalWell to further develop and increase their telephony capabilities.
DigitalWell delivered a Private Cloud Connectivity solution to cost-effectively connect multiple locations.
In less than 48 hours, DigitalWell deployed a fully operational contact centre solution with advanced call routing.
Crumlin Home Care Service is a Dublin based, community-led organisation that enables older people and families under stress to live safe
